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Why BIT.Cloud?

1. Service

We offer fully-managed systems so that you can operate your system landscape immediately. That means, we take care of integrated monitoring and automatically provide central services as well as a row of useful features and integrated tools. We also support you during set-up, so you receive a system, which has been specifically tailored to your individual application. Furthermore, we provide a host of ready-made templates, in particular with SAP applications, making the initial launch even easier for you.

2. Security

Security is our number one priority! Every client has their own shielded network area as well as a secured VPN connection. We carry out regular security updates as a matter of course and there is also complete website encryption within the BIT.Cloud.

3. Data security

We guarantee consistent protection of your data and not just because our data centers are based in Germany; compliance checks with BIT.Cloud data standards are carried out regularly. Furthermore, we continually invest in our staff training ensuring that the whole team is always up to date with the most important issues, such as data security.

4. Flexibility

For us, the Cloud represents flexibility in particular, which we achieve using comprehensive automation. This means with BIT.Cloud, for example, you can quickly and easily prepare 10 systems for a training session and dismantle them again after a week. Or you can carry out performance optimization of several systems over a short period of time, for example in the event of an important customer demonstration or when carrying out the monthly pay run. We call this tailored Cloud solutions.

5. Stability / Reliability

We are focused on new technologies, in particular on distributed storage systems. As such, all of our systems are designed with multiple redundancy ensuring permanent availability, even in the case of a technical defect or scheduled maintenance.

6. Scalability

You want to begin with a basic configuration and then expand further? Not a problem! Simply get started and see for yourself. A future expansion is possible at any time and you only pay for what you actually use – down to the exact hour.

7. Cost efficiency

As a BIT.Cloud customer, high hardware investment costs are now a thing of the past.
You pay a monthly amount, which is calculable for you, according to your own individual usage. The different levels of support allow you to decide exactly what you want to take care of and what not.

Connected Group Concept

Your all-around package

Transparency in costs and usage
Flexibility for every scenario at any time
Full service
7x24x365 systems monitoring
Data center based in Germany
Fully-managed systems
Provision of a virtualized environment, systems and applications
Regular installation of updates and patches
Central application control and security functions
Flexibly expandable
Cost efficiency
Optional backup of your data
Exact hourly billing

Individually configure your Cloud solution.

Our services

With our three service levels you decide what you want to control. The following is a brief overview of our integrated services; we are happy to supply you with more details on request.

Basic

  • Guaranteed system availability 98%
  • Support availability 5x8
  • Guaranteed support response time 4h
  • Ticket support/ forum
  • Network traffic included up to 100 GB
  • Network traffic for each further GB 0,05 €
  • Price per virtual machine free of charge

Comfort

  • Guaranteed system availability 99%
  • Support availability 5x10
  • Guaranteed response time 2h
  • Ticket support/ forum
  • Telephone support
  • Operating system patching
  • Backup equipment and care
  • Network traffic included up to 500 GB
  • Network traffic for each further GB 0,03 €
  • Monitoring, user management and reporting
  • Price per virtual machine 75 €

Premium

  • Guaranteed system availability 99%
  • Support availability 5x10
  • Guaranteed response time 30min
  • Ticket support/ forum
  • Telephone support
  • Direct contact partner
  • Operating system patching
  • Backup equipment and care
  • Network traffic included up to 1000 GB
  • Network traffic for each further GB 0,02€
  • Monitoring, user management and reporting
  • Configuration management  
  • Price per virtual machine 125 €

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